Senior Digital Project Manager
We are looking for a Senior Digital Project Manager who will be focused on leading our team to deliver complex ecommerce, order management and data projects for clients. The role will be accountable for planning, executing and finalizing projects within the framework of resource, budget and timelines.
Profound is an award winning digital agency
At Profound we help B2B, B2C and channel-focused organisations to drive revenue, save cost and optimise digital customer experiences. We are a rare mix of talent. As a fully integrated agency we provide strategic, creative and technical expertise for any type or combination of digital, cloud or software project where the focus is on delivering successful business outcomes. In short, we are:
- A consultancy focusing on Customer Experience driven Strategy and Transformation.
- A digital design agency – we, design, build and support across all digital projects.
- A Systems Integrator – we deliver across eCommerce, Order management and Data spaces
The Senior Digital Project Manager is a client-facing role focussed on leading our team to deliver complex ecommerce, order management and data projects for clients. The role will be accountable for planning, executing, and finalizing projects within the framework of resource, budget and timelines.
The role covers the full life-cycle of digital projects from the elaboration of requirements through to delivery, testing and go-live. From time to time there will also be the opportunity to be involved in the pre-sales process.
The position will be based out of our Basingstoke office with the ability to work remotely.
Responsibilities and Skills:
- Detailed project planning and delivery management using both Waterfall and Agile methodologies
- Coordinate internal resources and third parties for the smooth execution of projects
- Ensure that all projects are delivered on-time, within the scope, and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Maintaining project documentation to monitor and track progress and manage changes to scope, schedule and cost
- Client relationship building and successful management of client and key stakeholders through delivery of project
- Translation of technical, business and function requirements into project tasks
- Providing reporting and quality control across all projects
- Guide stakeholders and internal leaders on project delivery methods, ceremonies, and protocols to ensure streamlined delivery of projects.
- Excellent communication skills – must have experience of communicating up to Board level within a client organisation
- Excellent English both verbal and written
- Ability to work as part of a matrixed team
- Ability to lead and manage a project team as well as other project managers
- Excellent motivating skills
Education / professional qualifications
Relevant Degree educated, 2.1 or equivalent preferable.
- Minimum of 4 years of project management preferably in E-commerce/ order management environment dealing with cross-functional teams and technical platforms
- Proven previous working experience as a Digital Project Manager with experience on both Agile and Waterfall run projects
- Being responsible for and managing project budgets up to £1M
- Has successfully delivered retail system solutions and associated technologies.
- Has experience of managing full life cycle development (design, development, testing and implementation.
- Experience developing project plans, RAID logs and managing projects through the entire lifecyle.
- Working knowledge of JIRA for task management and reporting
- Working knowledge of project management/ financial tracking tools
- Good interpersonal skills and excellent verbal and written communication.
- Experience of working in an agency / SI environment
- Process development skills an advantage
- Strong retail sector experience an advantage
- Exposure to the software testing process including the preparation of test plans and execution of test scripts is an advantage.